Customer Service (rant)

[hunhee]

HOLY CRAP!!!

I have to get this off my chest.

I HATE SPRINT/NEXTEL

I HATE CINGULAR The New AT&T

I HATE DETROIT BUILDING DEPARTMENT

Has anyone had good customer service lately?

I mean come on! this is getting rediculous.

I have been disputing with Sprint for the past four months about some equipment that we never got. They've told me repeatedly this issue was going to be resolved, and it's STILL in dispute. I'm so tired of this company. I want to scream!!!!

Please share more of your customer service rants here. I need to feel like I'm not the only person that is getting bad customer service.

OH and when I talk, i swear that I'm speaking a foreign language, cause most people seem to have a hard time understanding me. I know I'm Korean, my first language spoken was korean, and I know i have a midwestern accent (NO ASIAN ACCENT OF ANY KIND). People have told me that they've thought that I was white before they met me (after only having communications over the phone).

what the heck is their problem?!?!?!

*SHAKES ANGRY FIST*

[Nienna]

I had no issue understanding you when we met, and we were both drunk!

[freydis]

Sprint SUCKS.

So does dealing with DTE.

And i give people a lotta rope since i work in customer service myself.

[SuZQZ]

I work in customer service as well, so I tend to give people slack, too. I always remind myself that I don't want to come across like the customer's I have to deal with, but I agree that there are times when I get so p*ssed dealing with some of these businesses I am frothing at the mouth by the time I hang up the phone.

[Destroit]

Being a secretary, I answer calls all day, and have discovered that approximately 63% of the population is stupid. Startling odds...no?

[slingerlandstyx]

Being a secretary, I answer calls all day, and have discovered that approximately 63% of the population is stupid. Startling odds...no?

"Common sense isn't common" became my personal motto when I started working at Jimmy John's.

I had it put on a plaque when I started working front desk at Comfort Inn. (no joke)

[creatureofthenyte]

I've had nothing but great service from AT&T thus far.

Maybe I'm in the lucky minority though.

[hunhee]

I had no issue understanding you when we met, and we were both drunk!

hey my engrish gets better when i'm drunk

[hunhee]

I work in customer service as well, so I tend to give people slack, too. I always remind myself that I don't want to come across like the customer's I have to deal with, but I agree that there are times when I get so p*ssed dealing with some of these businesses I am frothing at the mouth by the time I hang up the phone.

I've worked in a LOT of customer service types of jobs, and I don't believe I was ever as unhelpful as these people seem to be.

I don't think people take pride in their work anymore *sighs* it's so sad.

[hunhee]

"Common sense isn't common" became my personal motto when I started working at Jimmy John's.

I had it put on a plaque when I started working front desk at Comfort Inn. (no joke)

That's so cool! I love it!

[hunhee]

I've had nothing but great service from AT&T thus far.

Maybe I'm in the lucky minority though.

You must not call them very often..

and what have you been doing with your hair?

When i first started here, you were hairy..now you're hairless.. (almost).. *peeks*

haha

[Rayne]

I've had nothing but great service from AT&T thus far.

Maybe I'm in the lucky minority though.

You are. I hate them. Luckily it's a second line and my primary line is through another cell carrier.

[Rayne]

I HATE SPRINT/NEXTEL

I have been disputing with Sprint for the past four months about some equipment that we never got. They've told me repeatedly this issue was going to be resolved, and it's STILL in dispute. I'm so tired of this company. I want to scream!!!!

I had Sprint for 6 years, I had similar problems that were a hassle, but didn't really affect my service.

Since signing with them again a few months ago from Verizon (talk about a HEADACHE they sold me a phone for a specific feature, that it would not work for. Then refused to fix it) .... we've had similar issues again. Usually the, "Oh, I'm sorry, we'll take care of that right away, I'm sorry you've had to call more than once." Then they do nothing.

Recently, we've found going INTO the actual Sprint store helps with that "We'll fix it." issue, it's usually done right there before we leave.