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technical DGN assistance please!

aequorea

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aequorea Newbie

aequorea

Posted
Posted

I am no longer receiving notification emails from updated threads or even about personal messages. I have tried to fix this myself, but I'm still totally stumped!

I have...

- read the relevant help sections

- checked my settings to make sure that I have the correct options selected

- checked my email address to make sure it's the right one

Is there anything else I could do?

Is there anything that a moderator could do to help? I would really appreciate it!!!

BTW - I wasn't sure where to post this as it is not really a moderator or forum-based issue. For future reference, how should I go about getting tech help?

Msterbeau Collaborator

Msterbeau

Posted
Posted

It's all Brenda's fault!!!!

Rev.Reverence Newbie

Rev.Reverence

Posted
Posted

..I would not know...as I tried to make the E-mail rain STOP...but it seems whenever you tag a thread you are immediately signed up for notes...SO...I just delete ALL the e-mail from DGN...

It's rather silly to get a ton of e-mails from a place I am at more than my e-mails...& as MOST of me peoples are up in here...& the numbers are growing at a really nice rate...& I did not even TELL a bunch of me peoples to come here...& they show up some other ways...YAY!

Msterbeau Collaborator

Msterbeau

Posted
Posted

..I would not know...as I tried to make the E-mail rain STOP...but it seems whenever you tag a thread you are immediately signed up for notes...SO...I just delete ALL the e-mail from DGN...

It's rather silly to get a ton of e-mails from a place I am at more than my e-mails...& as MOST of me peoples are up in here...& the numbers are growing at a really nice rate...& I did not even TELL a bunch of me peoples to come here...& they show up some other ways...YAY!

You can turn off notifications...

Rev.Reverence Newbie

Rev.Reverence

Posted
Posted

You can turn off notifications...

...altogether? HOW!?!?

aequorea Newbie

aequorea

Posted
  • Author
Posted

I love you both, but this is totally the opposite of helping!!! LMAO

rev, go to "my controls." from the menu on the lower left, select "email settings." under "board preferences," you can change the email notification settings, and yes even turn them all off!

Msterbeau Collaborator

Msterbeau

Posted
Posted

Only a mod is going to be able to help. We're just adding local color and commentary. :-)

Rev.Reverence Newbie

Rev.Reverence

Posted
Posted

I love you both, but this is totally the opposite of helping!!! LMAO

rev, go to "my controls." from the menu on the lower left, select "email settings." under "board preferences," you can change the email notification settings, and yes even turn them all off!

THANX DOLLFACE! I lost that button...(it's hard to read all that little inter-web writing...I get sidetracked)...

hunhee Newbie

hunhee

Posted
Posted

I am no longer receiving notification emails from updated threads or even about personal messages. I have tried to fix this myself, but I'm still totally stumped!

I have...

- read the relevant help sections

- checked my settings to make sure that I have the correct options selected

- checked my email address to make sure it's the right one

Is there anything else I could do?

Is there anything that a moderator could do to help? I would really appreciate it!!!

BTW - I wasn't sure where to post this as it is not really a moderator or forum-based issue. For future reference, how should I go about getting tech help?

I'll ask a Sr. Mod. Everything you have looks right.. *scratches head*

Maybe you have DGN blocked in your actual emails? Its' going to spam?

You could also PM a mod ;)

DeadBurgerKing Newbie

DeadBurgerKing (10)

Posted
Posted

As Hunhee mentioned all your notifications could be, being sent to your spam folders.

Have you set your email settings so anything from DGN is not sent to your spam folder?

aequorea Newbie

aequorea

Posted
  • Author
Posted

I will double check my spam folders, but I have never had problems with it before!

For future reference, how can I find out who is a mod and which mod i should PM?

Thanks!

torn asunder Enthusiast

torn asunder

Posted
Posted

that's true - you may have accidentally clicked "junk" instead of "delete"...

a friend of mine did exactly that a month or two ago, and then proceeded to bitch me out for not writing to her!! :ohmy: (it was all fine once i walked her thru it) =P

anyway, just for fun, check your "banned" or "junk" list. who knows!? :wink

aequorea Newbie

aequorea

Posted
  • Author
Posted

umm... well, I guess that's solved! kinda...

all my dgn mail has been spammed... i guess i will go argue with gmail now...

torn asunder Enthusiast

torn asunder

Posted
Posted

umm... well, I guess that's solved! kinda...

all my dgn mail has been spammed... i guess i will go argue with gmail now...

you should be able to modify your "blocked senders" list - i have gmail, let me go check...

aequorea Newbie

aequorea

Posted
  • Author
Posted

ok well, i seem to have undone whatever i did wrong! LOL

thanks everyone!

torn asunder Enthusiast

torn asunder

Posted
Posted

i found this in the help section...

Legitimate mail is marked as spam

If you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click the Not Spam button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.

If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by:

Adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox, unless they meet these criteria.

Creating a filter so the messages are never sent to Spam.

you should have a folder labeled "spam" on the left, listed under your inbox...

:happy:

aequorea Newbie

aequorea

Posted
  • Author
Posted

i found this in the help section...

you should have a folder labeled "spam" on the left, listed under your inbox...

:happy:

ooh good...

ok, added! hopefully no more problems with that!

DeadBurgerKing Newbie

DeadBurgerKing (10)

Posted
Posted

I will double check my spam folders, but I have never had problems with it before!

For future reference, how can I find out who is a mod and which mod i should PM?

Thanks!

Glad to be of service!!

And you call tell who is a moderator by the "Group" label under our avatars.

It states what group you belong under I.E: "Member", "Moderator", "Sr. Moderator" etc etc.

Rayne Apprentice

Rayne

Posted
Posted

Glad to be of service!!

And you call tell who is a moderator by the "Group" label under our avatars.

It's state what group you belong under I.E> "Member", "moderator", "Sr. Moderator" etc etc.

There's also a "Your moderating team" link at the bottom of the forums in the board statistics section, kind of shaded, with links to member post counts and top posters of the day.

Link to moderators list: http://www.detroitgothic.net/index.php?act...mp;CODE=leaders

  • 3 weeks later...
TheOsakaKoneko Newbie

TheOsakaKoneko

Posted
Posted

Wait now I'm having this problem...and mine's not in my spam folder. Is something still broken from yesterday's down-ness, or is this just my problem?

Rev.Reverence Newbie

Rev.Reverence

Posted
Posted

There's also a "Your moderating team" link at the bottom of the forums in the board statistics section, kind of shaded, with links to member post counts and top posters of the day.

Link to moderators list: http://www.detroitgothic.net/index.php?act...mp;CODE=leaders

...AND...you can hit the button at the top(-ish) right hand side marked "My Assistant"...the pop-up has all that stuff in it...& I think another button :p

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